The House Bill No. 4778 passed the Michigan State Senate on Novemeber 13, 2008.
Being payers of high premiums you need to know your rights. When you get into an accident you have the right to choose your repair facility.
In the bill that was passed three articles specifically address STEERING. They state that the insurance company has to tell the insured that they are entitled to seek repairs at a repair facility of their choice.
Section 2159 was added that states "An insurer shall not develop a list of prefered repair facilities or in any other way convey to an insured, information regarding which repair facility the insured should seek repairs from in the event of a claim"
Unfortunately even though this bill was passed, insurance companies continue to steer customers. We have had many loyal customers that have had to stand toe to toe with their agents to get their car repaired by us. How unfortunate after being in an accident (that's bad enough!) that one would have to deal with insurance companies in that way. Especially when the law says otherwise.
Some shops pay the insurance companies for your business. We get business because we do quality work at reasonable prices.
So if you are involved in an accident, call us. 517.424.0123 We can take care of all the details of the insurance claim for you and make your experience a less painful one.
This bill is good for you the consumer, small businesses and jobs in local communities. Thanks for your support of independent small business!